Terms & Conditions

Kyzer Media, a global team. Operating office: B1 & 2, Dashmesh Market Corporate Housing Society, Pune Satara Road, Pune, Maharashtra 411046, India. United States mailing address: 1207 Delaware Ave #2455, Wilmington, DE 19806, United States. Contact: angad@kyzermedia.com, +91 72492 46923. In these terms "we", "us" and "our" mean Kyzer Media, and "you" means the client or website visitor.

We provide digital marketing services to clinics and businesses: paid advertising management, ad creative production, landing page and funnel builds, CRM and automation setup, lead qualification, and reporting. The exact scope for your engagement is set out in the written proposal or statement of work we send you, which forms part of these terms and takes precedence where it conflicts with this page.

All services are delivered digitally and remotely. We do not sell or ship physical goods. We accept clients in any country, and we deliver to clients outside India as an export of services.

Fees, currency, billing frequency and any setup fee are stated in your proposal and on each invoice. Retainers are billed monthly in advance and are due on the invoice date unless the invoice states otherwise. Indicative pricing is published on our Services and Pricing page.

Payments are processed by third-party payment providers. We do not store your card details. Your bank or card issuer may apply foreign exchange or cross-border charges, which are outside our control and are not refundable by us.

Advertising spend is not included in our fees. You fund your own advertising accounts directly with Meta, Google or any other platform used.

If an invoice is more than seven days overdue we may pause campaign management and other work until payment is received.

To deliver the service we need timely access and input from you. This includes access to your advertising accounts, business pages, domain or website where relevant, brand assets, and the raw footage or clinical material needed for creative. You are responsible for the accuracy and legality of any claims, imagery, before-and-after material and testimonials you supply.

You are responsible for holding any licences, registrations and regulatory approvals required to advertise and to deliver clinical or aesthetic treatments in your jurisdiction, and for responding to and converting the enquiries we generate. Delays caused by missing access, assets or responses may extend timelines without any reduction in fees.

Marketing results depend on factors outside our sole control, including your pricing, your sales process, your speed of follow-up, market conditions and advertising platform policy. Any figures, case studies, ROAS numbers or booking rates shown on this website are historical results achieved by specific clients and are not a promise or guarantee of your results. Where a specific guarantee is offered, it will be written into your proposal and only the wording in that proposal applies.

Our services depend on platforms we do not control, including Meta, Google, your CRM and your payment provider. We are not liable for account restrictions, ad rejections, policy changes, outages or price changes imposed by those platforms. We will work with you in good faith to resolve such issues.

Content on this website, including copy, design and graphics, belongs to us. On full payment of the relevant invoices, ownership of the final creative assets, landing pages and campaign materials produced specifically for you transfers to you. We retain ownership of our underlying frameworks, templates, processes and tools, and we may reference the work in anonymised or, with your permission, named case studies.

Each party will keep the other's non-public business information confidential and use it only to perform or receive the services. This does not apply to information that is public, already known, or required to be disclosed by law.

Engagement terms, minimum periods and notice periods are set out in your proposal. Cancellation and refund handling is covered in our Refund and Cancellation Policy, which forms part of these terms. Either party may terminate immediately for a material breach that is not remedied within fourteen days of written notice.

To the maximum extent permitted by law, our total liability arising out of or in connection with the services is limited to the fees you paid us in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud.

If a dispute arises, contact us first at angad@kyzermedia.com. We will acknowledge within one business day and work with you in good faith to resolve it within thirty days. If it cannot be resolved that way, the dispute will be subject to the laws of India and the exclusive jurisdiction of the courts of India, without limiting any non-waivable consumer rights you have in your own country.

We reserve the right to decline or discontinue work that would breach advertising platform policy, applicable advertising or healthcare regulation, or sanctions and anti-money-laundering law in any relevant jurisdiction.

We may update these terms. The date at the top of this page reflects the most recent revision. Material changes affecting an active engagement will be notified to you by email.